ISO

All ISO standards available in English and Russian (translation) languages, download PDF, standards of International Organization for Standardization
ISO 1:2016

Geometrical product specifications (GPS) -- Standard reference temperature for the specification of geometrical and dimensional properties

Document status: Active

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ISO 10001:2018

Quality management -- Customer satisfaction -- Guidelines for codes of conduct for organizations

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ISO 10002:2018

Quality management -- Customer satisfaction -- Guidelines for complaints handling in organizations

Document status: Active

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ISO 10003:2018

Quality management -- Customer satisfaction -- Guidelines for dispute resolution external to organizations

Document status: Active

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ISO 10004:2018

Quality management -- Customer satisfaction -- Guidelines for monitoring and measuring

Document status: Active

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ISO 10005:2018

Quality management -- Guidelines for quality plans

Document status: Active

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ISO 10006:2017

Quality management -- Guidelines for quality management in projects

Document status: Active

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ISO 10007:2017

Quality management -- Guidelines for configuration management

Document status: Active

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ISO 10008:2013

Quality management -- Customer satisfaction -- Guidelines for business-to-consumer electronic commerce transactions

Document status: Active

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ISO 10012:2003

Measurement management systems -- Requirements for measurement processes and measuring equipment

Document status: Active

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ISO 10014:2006

Quality management -- Guidelines for realizing financial and economic benefits

Document status: Active

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ISO 10014:2006/Cor.1:2007

Quality management -- Guidelines for realizing financial and economic benefits -- Technical Corrigendum 1

Document status: Active

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