Privacy Policy

Welcome to GostPerevod Store operated by TRACE LLC. Your privacy and protection of your personal information is important to us. We recognize that when you provide us with this information you trust us to act responsibly.

GOSTPEREVOD (TRACE LLC) privacy policy covers the collection and use of personal information that may be collected any time you interact with GOSTPEREVOD.COM, such as when you purchase any products and services, when you call our sales or support, or when you provide certain information such as your name, contact information, and email address via our website.

GOSTPEREVOD (TRACE LLC) requires users to provide contact, billing, and shipping information when they place an order. Financial information (such as credit card number and expiration date) is required for online payment.

All this information is necessary to fill your order and contact you in the case of a problem. Customer information is also used to announce new products, provide support, and maintain relationships. All e-newsletters and announcements contain unsubscribe instructions.

Where possible, GOSTPEREVOD (TRACE LLC) provides you with password-protected access to your account contact information. You can update this information as needed on the website where you have provided that information.

Please take a moment to read the following to learn more about our information practices, including what type of information is gathered, how the information is used and for what purposes, to whom we disclose the information, and how we safeguard your personal information. Your privacy is a priority at GOSTPEREVOD (TRACE LLC), and we go to great lengths to protect it.

Why we collect personal information

We collect personal information to help us deliver a superior level of Customer service. It enables us to give you convenient access to our products and services and focus on categories of greatest interest to you. In addition, your personal information helps us keep you posted on the latest product announcements, special offers, and events that you might like to hear about.

What information we collect

There are a number of situations in which your personal information may help us give you better service. For example, we may ask for your personal information when you’re discussing a service issue on the phone with Support Team or purchasing a product. At such times, we may collect personal information relevant to the situation, such as your name, mailing address, phone number, email address, and contact preferences; information about the GOSTPEREVOD (TRACE LLC) products you own, such as their SKU numbers, and date of purchase; and information relating to support or service issue. We collect information for market research purposes - such as your occupation and how you use your products - to gain a better understanding of our Customers and thus provide more valuable service. We also collect information regarding Customer activities on our website. This helps us to determine how best to provide useful information to Customers and to understand which parts of our websites are of most interest to them.

When we disclose your information

GOSTPEREVOD (TRACE LLC) takes your privacy very seriously. Be assured that we do not sell or rent online user information to different companies. We consider your information as business asset and take appropriate steps to protect it from theft and improper use by the others. To help us provide superior service, your personal information may be shared with legal entities within the TRACE LLC group globally who will safeguard it in accordance with GOSTPEREVOD (TRACE LLC) privacy policy. Without such information being made available, it would be difficult for you to purchase products, have products delivered to you, receive Customer service, provide us feedback to improve our products and services, or access certain services, offers, and content on the GOSTPEREVOD.COM website. At times we may be required by law or litigation to disclose your personal information. We may also disclose information about you if we determine that for national security, law enforcement, or other issues of public importance, disclosure is necessary.

How we protect your personal information

We take appropriate steps to protect your privacy and information. Sensitive information submitted via this website is protected both online and off-line. Credit Card information is protected by secure third-party applications.

Payments with credit cards are made by forwarding to the site of electronic payment systems Yandex.Kassa or VTB Bank internet acquiring system. In this systems payments security is provided by the SSL Protocol to transmit confidential information from Customer to the system server for further processing.

Further information transmission is done via private bank networks of highest protection levels. Confidential data of Customer's card (details, credentials etc.) are collected and processed in the processing centre. Thus, we cannot get personal and bank data of a Customer including information about his/her purchases in other on-line shops.

In order to offer and provide a customized and personal service, we may use cookies to store and help track information about you. Cookies are simply small pieces of data that are sent to your browser from a web server and stored on your computer's hard drive. We use cookies to help remind us who you are and to help you navigate our sites during your visits. Cookies allow us to save passwords and preferences for you so you won't have to re-enter them each time you visit. The use of cookies is relatively standard. Most browsers are initially set up to accept cookies. However, if you prefer, you can set your browser to either notify you when you receive a cookie, or to refuse to accept cookies. You should understand that some features of many sites may not function properly if you don't accept cookies.

GOSTPEREVOD takes precautions - including administrative, technical, and physical measures - to safeguard your personal information against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction.

Revisions to this Privacy Policy

GOSTPEREVOD (TRACE LLC) reserves the right to change this Privacy Policy from time to time at own discretion. Please check this Privacy Policy frequently. All revisions to this Privacy Policy will be posted on our website in the footer section.

Questions and Comments

If you have any additional questions or concerns related to this Privacy Policy and/or data processing, please contact us at any time.