Support & Payment

Search Tips

Search field is in the top left of your screen. The search options allow finding the results containing all the words which are typed in the search field. If you have any problems with searching the required standard please contact immediately our on-line consultants (right bottom corner of our website) or our Customer support service and they can help you to find what is required.

                                     

Product Details

The Details button allows to open the page showing more information regarding a particular document. Here you will find the document number, title, description, prices, page count, status (validity), format, delivery information and any comments concerning the document.

Before ordering, please check the status of document. Current documents are the standards only with the status "ACTIVE". The status "REPLACED" means that the document is replaced with another standard. The status "WITHDRAWN" means that the document is cancelled or superseded.

Please note the delivery time information since not all standards provided at website are available in English version for immediate delivery. The delivery time indicated as maximum and normally it takes less time for translation. 

The prices are given for English and Russian versions of the standards.

Please select the version you need before adding the document to the cart.

Your Cart Contents

The Cart page shows you all the standards you have selected and placed in the shopping cart during your current online session. You can delete documents from your shopping cart by clicking Remove item in the row of the document you want to delete. To add documents to your shopping cart please use the search field in the top left of your screen.

Checkout and Payment

After all the documents you wish to purchase are added to Cart page, click the Cart button at the top. This will take you to the Login page. If you are a new Customer, click on the Create an account button and fill out the appropriate information. The fields marked with an asterisk are required.

If you are already a customer, you may type in your user name and password. Please select the Payment Method, enter your coupon code (normally code for discount obtained from the store) and click the Place your order button.

The next step gives you the opportunity to review the data and confirm your order. Here you can also leave a note to administrator concerning the order. Then you can confirm you order and go to the Payment page.

The Payment page depends on the payment method you have selected. Please follow the instructions and fill out the necessary information.

Payment Methods

You can pay your order using one of the following payment options:

  • Yandex.Kassa - Visa, MasterCard cards are accepted.
  • VTB  - our bank online payment acquiring system.
  • PayPal - Visa, MasterCard cards are accepted.
  • Purchase Order (Bank Transfer) - Invoice is generated automatically and e-mailed to you right after the order is placed. Invoice with our full bank details can be also requested from our on-line consultants or our customer support team. Bank transfer is only available for orders over 300 USD. All wire transfer payments incur a fee of 30 USD. 

If you want to pay with Visa or MasterCard cards but without registration at our website and entering data of your card at our website or you prefer to make payment in the other currency (EUR, GBP) directly with another service (such as Payoneer or PayPal) please contact our on-line consultants or our customer support team at info@gostperevod.com and they will send you an invoice for making payment with Visa or MasterCard cards through our partners Payoneer and PayPal.

Our bank details

Please take a note that our bank details for bank wire transfer payments are as follows:

For making wire transfers in USD

Beneficiary Bank:  VTB Bank (PJSC) Branch No. 7701 in Moscow
SWIFT: VTBRRUM2MS3 with PJSC VTB BANK, MOSCOW
SWIFT: VTBRRUMM
Beneficiary’s name:  TRACE LLC
Beneficiary’s account: 4070 2840 5000 0100 6159

For making wire transfers in USD (for USA)

Bank Name: First Century Bank
Routing (ABA): 061120084
Account Number: 4012900091847
Account Type: CHECKING
Beneficiary Name: TRACE LLC

For making wire transfers in EUR

Bank Name: Wirecard
BIC: WIREDEMM
IBAN: DE98512308006502866537
Bank Country: Germany
Beneficiary Name: TRACE LLC

For making wire transfers in GBP

Bank Name: Barclays
Sort code: 231486
Account Number: 02828665
Beneficiary Name: TRACE LLC

For making wire transfers in RUB

Beneficiary Name: TRACE LLC
Account Number: 4070 2810 1000 0002 6159 (RUB)
in Branch No. 7701 of VTB Bank (PJSC) in Moscow
Correspondent account number: 3010 1810 3452 5000 0745
in OPERU MOSCOW
BIC: 044525745
Bank address: 101000, Moscow, 35, Myasnitskaya Street

Delivery

Your order will not be processed until your payment is received. The document available in stock (those with a delivery time of 1 business day) will be shipped within 24 hours. Out of stock items (with a delivery time of two and more business days) need to be translated within the delivery time specified for each document individually. If two or more standards are ordered, the days required for their translation are summarized.

As soon as the document gets translated, a link with download instructions will be e-mailed to you so that you can download it from the web or it will be sent you via e-mail.

Cookie Help

If you find that you are having problems with ordering documents at GOSTPEREVOD.COM website, try resetting your cookies. You will have to enter your user data again, but this may solve your problems.

Support

If you still have problems please contact us at any time.