Support & Payment

Payment Methods

We accept Visa, MasterCard, MIR, JCB, UnionPay, Diners Club, AMEX, Discover, Google Pay, Apple Pay, Samsung Pay, PayPal, QIWI, Webmoney, YooMoney, Sberbank Online, Alfa-Click, Tinkoff.

Orders that were not paid are canceled and deleted automatically by the system. Notification with reason for cancellation will be sent to email.

You will be charged in RUB (₽ means Russian roubles). 

Please note that our internal currency exchange rate is: 1 USD = 80 RUB. 

After pressing PLACE YOUR ORDER button you will be redirected to secured page of YooKassa, Tinkoff, Alfa-Bank, PayPal, Pikassa, where you can finish your payment.

The online payment service is carried out in accordance with the rules of international payment systems on the principles of confidentiality and security of payment, for which the most modern methods of verification, encryption and data transmission over closed communication channels are used. Bank card details are entered on a secure payment page.

On the page for entering bank card data you will need to fill the following: card number, cardholder name, card expiration date, three-digit security code (CVV2 for VISA, CVC2 for MasterCard, Additional Identification Code for MIR). All the necessary data is printed on the card itself. The three-digit security code is the three digits on the back of the card.

After this you will be redirected to the page of your bank to enter the security code, which will come to you via SMS. If the security code did not come to you, then you should contact the bank that issued you the card.

Cases of refusal to make a payment:

  • the bank card is not intended for making payments via the Internet, can be found out by contacting your Bank;
  • there are not enough funds to pay on the bank card. You can find out more about the availability of funds on a bank card by contacting the bank that issued the bank card;
  • bank card details were entered incorrectly;
  • the bank card has expired. The validity period of the card, as a rule, is indicated on the face of the card (this is the month and year until which the card is valid). You can find out more about the validity period of the card by contacting the bank that issued the bank card;

For payment with a bank card and other issues related to the operation of the site, you can contact us via web-chat or by phone +79958957557 (Telegram, WhatsApp, Viber, IMO).

The personal information you provide (name, address, phone number, e-mail, bank card number) is confidential and not subject to disclosure. Your credit card information is transmitted only in encrypted form and is not stored on our web server.

You can pay your order by selecting of one of the following payment methods:

  • YooKassa (Visa, MasterCard, MIR, JCB, Diners Club, AMEX, Google Pay, Apple Pay, QIWI, Webmoney, YooMoney, Sberbank Online, Alfa-Click, Tinkoff).
  • Tinkoff Bank (Visa, MasterСard, MIR, Apple Pay, Google Pay, Tinkoff).
  • Alfa-Bank (Visa, MasterСard, MIR, JCB, UnionPay, Apple Pay, Google Pay, Samsung Pay).
  • PayPal (Visa, MasterCard, Discover, AMEX).
  • Pikassa (Visa, MasterCard, MIR, Apple Pay, Google Pay).

Payment of the order by bank transfer (against sent invoice) is only available for orders exceeding 3000 USD in total. All bank transfer payments incur a fee of 30 USD. 

All other payments are made online at website.

Please send your written request with full company and bank details for preparation of the invoice at info@gostperevod.com.

Our bank details

Please take a note that our bank details for bank transfer payments are as follows:

Bank details for payment in RUB

Account number (RUB): 40702810538000020630
INN: 9721115879
KPP: 772101001
OGRN: 1217700026235
Bank: PAO SBERBANK
BIC: 044525225
Correspondent account: 30101810400000000225

Bank details for payment in RUB

Account number (RUB): 40702810602880005327
Bank: AO «ALFA-BANK»
INN: 9721115879
KPP: 772101001
OGRN: 1217700026235
BIC 044525593
Correspondent account: 30101810200000000593

Bank details for payment in EUR

Account: 40702978002880000495
Currency: EUR
Name: GOSTPEREVOD LLC
Bank: ALFA-BANK
Swift: ALFARUMM
Bank address: 27 Kalanchevskaya str., Moscow, 107078
Country: RUSSIAN FEDERATION
City: MOSCOW
Recipient address: UL. PAPERNIKA, D. 13, KV./OF. 8
MOSCOW, RUSSIA

Bank details for payment in USD

Account: 40702840702880000687
Currency: USD
Name: GOSTPEREVOD LLC
Bank: ALFA-BANK
Swift: ALFARUMM
Bank address: 27 Kalanchevskaya str., Moscow, 107078
Country: RUSSIAN FEDERATION
City: MOSCOW
Recipient address: UL. PAPERNIKA, D. 13, KV./OF. 8
MOSCOW, RUSSIA

Delivery

Orders are processed only after successful payment. Ordered standards will be sent by email after processing of your order. Normally delivery period makes maximum 3-4 hours however it will never exceed 8 hours due to time difference. Standards will be sent by email entered during checkout/registration. Standards available in stock (with a delivery time of 1 business day) will be shipped within 24 hours. Out of stock items (with a delivery time of two and more business days) need to be translated within the delivery time specified for each standard individually. If two or more standards are ordered, the days required for their translation are summarized. As soon as the document gets translated, a link with download instructions will be e-mailed to you so that you can download it from the web or it will be sent to you by e-mail.

Search Tips

Search field is in the top left of your screen. The search options allow finding the results containing all the words which are typed in the search field. If you have any problems with searching the required standard please contact immediately our on-line consultants (right bottom corner of our website) or our Customer support service and they can help you to find what is required.

Type only number of the standard without a year.

For example: you are searching for ASTM G133-05(2016) - so you have to type ASTM G 133 (with spaces) in search field.

We are constantly updating website and old links may not work.

In this case you have to go to search panel in order to find the standard that you need or contact us in web-chat for support.

Our Customer Support Team will immediately help you to find what you need.

Product Details

The Details button allows to open the page showing more information regarding a particular document. Here you will find the document number, title, description, prices, page count, status (validity), format, delivery information and any comments concerning the document.

Before ordering, please check the status of document. Current documents are the standards only with the status "ACTIVE". The status "REPLACED" means that the document is replaced with another standard. The status "WITHDRAWN" means that the document is cancelled or superseded.

Please note the delivery time information (English/Russian version) since not all standards provided at website are available in English version for immediate delivery. The delivery time indicated as maximum and normally it takes less time for translation. 

The prices are given separately for English and Russian versions of the standards.

Please select the version you need before adding the document to the cart.

Your Cart Contents

The Cart page shows you all the standards you have selected and placed in the shopping cart during your current online session. Shopping cart contains the name of the standard, file format (PDF), delivery period (in business days) and price in US dollars. You can delete documents from your shopping cart by clicking Remove item in the row of the document you want to delete. To add documents to your shopping cart please use the search field.

Checkout and Payment

After you have added all required standards to the Shopping Cart it will be necessary to fill in mandatory fields in the Personal Information section:

* First name:

* Last name:

* Email Address:

* Mobile phone number:

* Street Address:

* City:

* Country:

* State/Province:

* Zip/Postal Code:

Company:

VAT number:

The fields marked with an asterisk are mandatory for filling.

If you want to reflect Company name and VAT number in invoice it is also necessary to fill them.

If you are a new Customer please select “Create an account”.

In this case you have to set a password and to confirm set password which you want to have for your account.

After that, please select suitable Payment Method (YooKassa, Tinkoff, Alfa-Bank, PayPal, Pikassa) and press “PLACE YOUR ORDER” button.

If you are already a registered Customer so in order to add standards to your Shopping Cart you have to enter your account with your E-mail and Password. After that, you have to add required standards to the Shopping Cart, select Payment Method (YooKassa, Tinkoff, Alfa-Bank, PayPal, Pikassa) and press “PLACE YOUR ORDER” button.

After pressing “PLACE YOUR ORDER” button you’ll be redirected to secured page of YooKassa, Tinkoff, Alfa-Bank, PayPal, Pikassa, where you can finish your payment. The content of the payment page depends on selected payment method.

You shall follow the instructions and fill all necessary fields.

On the page for entering bank card data you will need to fill the following: card number, cardholder name, card expiration date, three-digit security code (CVV2 for VISA, CVC2 for MasterCard, Additional Identification Code for MIR). All the necessary data is printed on the card itself. The three-digit security code is the three digits on the back of the card.

After this you will be redirected to the page of your bank to enter the security code, which will come to you via SMS. If the security code did not come to you, then you should contact the bank that issued you the card.

After successful payment if you return back to our store you will get a status "Your order was paid successfully" and you will get an invoice and receipt by email.

After unsuccessful payment if you return back to our store you will get a status "Your order was not paid" and below this status page you can see the reasons for payment cancellation.

Support

If you still have problems please contact us at any time.