BS ISO 16355-5-2017 PDF

Full title and description

STB BS ISO 16355-5-2017 — Applications of statistical and related methods to new technology and product development process — Part 5: Solution strategy. This British adoption of the ISO document gives guidance for developing a solution strategy during new product, service or system development, showing how to translate customer and stakeholder needs into prioritized product, service, information and process attributes and how to plan technology, cost and reliability actions.

Abstract

ISO 16355-5:2017 describes the process of creating a solution strategy for new-technology and product development projects. It addresses both customer-driven and technology-driven approaches, recommends applicable tools and methods (including QFD-related techniques), explains translation of the voice of the customer (VOC) and voice of the stakeholder (VOS) into product and process attributes, and describes how to transfer priorities and quantify attributes for subsequent technology, cost and reliability planning. Informative annexes cover supporting methods such as TRIZ and cross-references to related national guidance.

General information

• Status: Published (confirmed as current in ISO review cycle)
• Publication date: 28 February 2017
• Publisher: British Standards Institution (BSI) — national adoption of ISO 16355-5:2017 (original publisher: International Organization for Standardization)
• ICS / categories: 03.120.30 (Application of statistical methods)
• Edition / version: Edition 1 (2017)
• Number of pages: 126 (ISO edition); national PDF/printed variants sometimes list up to 138 pages depending on formatting

Scope

This standard provides requirements and guidance for developing a coherent solution strategy within the product development process. It covers methods to: capture and prioritise customer and stakeholder needs; translate those needs into measurable product, service, information and process attributes; transfer prioritisation and quantification between information sets; choose and integrate appropriate design and statistical tools (including QFD approaches); and establish technology, cost and reliability plans. It is applicable across hardware, software, service and hybrid products and is intended for cross-functional teams involved in development and commercialization.

Key topics and requirements

• Integration of QFD and product development methods into an overall solution strategy
• Distinction between customer-driven and technology-driven solution approaches
• Guidance for translating VOC/VOS into product, service, information and process attributes
• Methods for transferring priorities and quantifying attributes between information sets
• Design optimization and the role of statistical and related methods in decision making
• Recommendations for QFD project types, team membership and cross-functional coordination
• Management and planning tools to support strategy development (e.g., seven management and planning tools)
• Informative annexes (e.g., TRIZ overview; cross-reference to JIS Q 9025 and other guidance)

Typical use and users

The standard is intended for cross-functional development teams and managers across disciplines: business planning, marketing, sales, R&D, engineering, information technology, manufacturing, procurement, quality, production, service, packaging and logistics, testing and regulatory affairs. It is used to structure early-phase strategy decisions, align stakeholder priorities with technical plans, guide QFD projects, and support design optimization and reliability/cost planning in new-product and service development.

Related standards

Part of the ISO 16355 series (applications of statistical and related methods for new technology and product development). Relevant related documents include other parts of the series (for example, ISO 16355-1 and later parts providing general principles, optimization guidance and lifecycle/commercialization guidance), ISO/TS or ISO/TR companion documents on QFD-related optimization and implementation, and national/adopted versions such as the BS ISO 16355-5:2017 publication.

Keywords

ISO 16355, BS ISO 16355-5, solution strategy, QFD, voice of the customer (VOC), voice of the stakeholder (VOS), TRIZ, design optimization, product development, statistical methods, prioritization, reliability planning, cost planning

FAQ

Q: What is this standard?

A: ISO 16355-5:2017 (published as BS ISO 16355-5:2017 in the UK) is a guidance standard that explains how to develop a solution strategy in new technology and product development using statistical and related methods, with emphasis on translating customer/stakeholder needs into prioritized, actionable attributes and plans.

Q: What does it cover?

A: It covers integration of QFD and product development practices, types of QFD projects, team roles, management and planning tools, methods to translate and transfer prioritization between information sets, design optimization, and supporting methods such as TRIZ; plus informative cross-references to related national guidance.

Q: Who typically uses it?

A: Cross-functional teams and stakeholders involved in product, service or system development and commercialization — including marketing, R&D, engineering, quality, manufacturing, procurement, regulatory, and management—use it to structure early strategy and design decisions.

Q: Is it current or superseded?

A: The document was published in February 2017 and (at the time of standard review cycles) has been confirmed as current in subsequent ISO reviews. Users should verify the current status with their national standards body prior to formal application.

Q: Is it part of a series?

A: Yes. It is one part of the ISO 16355 series that provides complementary guidance on applying statistical and related methods to new technology and product development; other parts cover general principles, optimization guidance, lifecycle and commercialization guidance, and related QFD topics.

Q: What are the key keywords?

A: Key keywords include QFD, VOC, VOS, solution strategy, design optimization, statistical methods, TRIZ, product development, prioritization, reliability planning and cost planning.