BS EN ISO IEC 19796-1-2009 PDF

Full title and description

STB BS EN ISO/IEC 19796-1:2009 — Information technology — Learning, education and training — Quality management, assurance and metrics — Part 1: General approach. This document is the European/British adoption of ISO/IEC 19796-1 (the original international standard provides a reference framework for describing and comparing quality approaches in ICT-supported learning, education and training).

Abstract

Part 1 defines a Reference Framework for the Description of Quality Approaches (RFDQ): a descriptive scheme and process model that can be used to describe, compare, analyse and implement quality management and assurance approaches for learning, education and training supported by information and communication technologies. It includes a descriptive model, a process model, conformance statements and informative annexes with examples and reference quality criteria.

General information

• Status: Adopted as BS EN ISO/IEC 19796-1:2009 (national/European adoption of ISO/IEC 19796-1); the original ISO/IEC 19796-1 (2005) has been withdrawn and later updated by ISO/IEC 40180:2017 at the international level.
• Publication date: ISO/IEC 19796-1 original publication: November 2005; BS EN ISO/IEC adoption publication (BS EN ISO/IEC 19796-1:2009): 30 November 2009 (publication dates vary by national body for the EN/BS publication).
• Publisher: International standard originally published by ISO/IEC JTC 1/SC 36; the BS EN edition is published/distributed by the national standards body (British Standards Institution) as a national adoption of the EN/ISO text.
• ICS / categories: 03.100.30 (Information technology — Learning, education and training), 35.240.90 (Education process and management).
• Edition / version: Edition 1 of the ISO text (ISO/IEC 19796-1:2005) — adopted as EN/BS in 2009 (BS EN ISO/IEC 19796-1:2009).
• Number of pages: Approximately 120–130 pages depending on national/translated edition (ISO listing: 121 pages for the ISO 2005 edition; EN/BS publications commonly list ~127–130 pages).

Scope

This part provides a general approach and a reference framework (RFDQ) to describe critical properties, characteristics and metrics of quality for ICT-supported learning, education and training. It is intended to harmonize terminology and to offer a descriptive basis that other quality models, instruments and metrics (planned in subsequent parts of the series) can reference or map to. The standard is not itself a prescriptive quality-management system but a framework to compare and align existing approaches.

Key topics and requirements

• Reference Framework for the Description of Quality Approaches (RFDQ) — a structured descriptive and process model for quality approaches.
• Descriptive scheme for quality management and assurance in learning and training contexts.
• Process model covering key processes to consider when managing quality for ICT-supported learning.
• Conformance statements and guidance for mapping existing quality approaches to the reference framework.
• Informative annexes with sample usages, reference quality criteria and examples drawn from national codes of practice (used to illustrate application).

Typical use and users

Used by standards bodies, educational institutions, e-learning providers, learning technology vendors, quality-assurance teams, training managers and consultants who need a common descriptive framework to compare, align or document quality approaches and to support the development of harmonized metrics and instruments for ICT-supported learning. It is primarily a reference and alignment tool rather than a mandatory quality system.

Related standards

Part of the ISO/IEC 19796 series (other parts were planned to address harmonized quality models, reference methods and metrics, and implementation guidance). The original Part 1 (2005) has been replaced in the ISO system by updated work (notably ISO/IEC 40180:2017 which revises the approach to quality for learning, education and training). National and regional adoptions (EN, BS, DIN, ÖNORM, DS, etc.) reflect translations and formal adoption of the ISO text.

Keywords

RFDQ, quality management, quality assurance, metrics, learning technology, e-learning, ICT-supported learning, education, training, process model, conformance, ISO/IEC 19796, BS EN adoption.

FAQ

Q: What is this standard?

A: It is Part 1 of the ISO/IEC 19796 series — a general approach and reference framework for describing and comparing quality management and assurance approaches in ICT-supported learning, education and training (adopted as BS EN ISO/IEC 19796-1:2009 in the British/European context).

Q: What does it cover?

A: The standard covers a descriptive model (RFDQ), a process model for quality-related processes, conformance statements and informative annexes with examples and reference quality criteria to help map and compare existing quality approaches. It is a framework, not a prescriptive quality system.

Q: Who typically uses it?

A: Standards bodies, QA managers in education and training, e-learning vendors, instructional designers, training organisations and consultants who require a harmonised descriptive framework for quality approaches in ICT-supported learning.

Q: Is it current or superseded?

A: The ISO/IEC 19796-1:2005 edition (which the 2009 EN/BS adoption reflects) has been withdrawn in the ISO catalogue and the quality framework work has been updated in subsequent ISO work (notably ISO/IEC 40180:2017). National/EN/BS editions published in 2009 remain the formal adopted texts for those publishers but users should be aware of later international revisions.

Q: Is it part of a series?

A: Yes — ISO/IEC 19796 was conceived as a multi-part series (Part 1: General approach; further parts planned to provide harmonised models, reference methods/metrics and implementation guidance). Subsequent international updates consolidated and continued the work under later ISO documents.

Q: What are the key keywords?

A: RFDQ, quality management, quality assurance, metrics, e‑learning, ICT-supported learning, process model, conformance.