BS ISO 10010-2022 PDF
Name in English:
STB BS ISO 10010-2022
Name in Russian:
СТБ BS ISO 10010-2022
Original standard BS ISO 10010-2022 in PDF full version. Additional info + preview on request
Full title and description
STB BS ISO 10010-2022 — Quality management — Guidance to understand, evaluate and improve organizational quality culture. This entry refers to the international standard ISO 10010:2022 and its British adoption published as BS ISO 10010:2022; the prefix "STB" appears in some commercial listings and seller SKUs but the normative documents are ISO 10010:2022 (International) and BS ISO 10010:2022 (British adoption).
Abstract
This document gives guidance on the evaluation, development and improvement of an organisation’s quality culture to help achieve sustained success. It takes into account fundamental quality management concepts and principles with particular focus on people engagement and leadership, and provides example tools for self‑assessment of quality‑culture maturity and opportunities for improvement. The recommendations are generic and intended to be applicable to organisations of any size, sector or maturity.
General information
- Status: Published / Active.
- Publication date: ISO edition published August 2022 (ISO: 2022‑08). British adoption (BS ISO 10010:2022) published in September 2022.
- Publisher: International Organization for Standardization (ISO); national adoption published by BSI as BS ISO 10010:2022.
- ICS / categories: Quality management — ICS code 03.120.10 (quality management).
- Edition / version: Edition 1 (2022).
- Number of pages: ISO published text: 17 pages (ISO original edition). The BSI national publication (BS ISO 10010:2022) is typically delivered as a longer national document (commonly shown as ~26 pages in BSI outputs).
Scope
ISO 10010:2022 provides guidance to help organisations understand, evaluate and improve their organisational quality culture so they can achieve sustained success. The standard is intentionally generic: its guidance and example tools are applicable across sectors, sizes and maturity levels. It emphasises people engagement and leadership and supplies self‑assessment approaches to determine quality‑culture maturity and improvement potential.
Key topics and requirements
- Definition and components of organisational quality culture (values, behaviours, practices and leadership expectations).
- Guidance on evaluating current culture using example self‑assessment tools and maturity considerations.
- Recommendations for developing and improving quality culture through leadership, people engagement and aligned practices.
- How culture interacts with quality‑management principles and integration with an organisation’s quality management system.
- Practical suggestions for planning, measurement and continuous improvement of quality culture.
Typical use and users
This guidance is intended for organisations and personnel responsible for quality and organisational performance: quality managers, senior leaders, HR and people‑development teams, organisational‑development specialists, internal auditors, consultants and continuous‑improvement practitioners. It is useful where organisations want to assess maturity of their quality culture and plan culture change to support quality management objectives.
Related standards
ISO 10010 sits alongside other ISO quality management guidance and supporting standards. It complements the ISO 9000/9001 family (fundamental concepts and QMS requirements) and other ISO 10000‑series guidance documents addressing various aspects of quality and customer‑focused practices. National adoptions (e.g. BS ISO 10010:2022) are maintained by national bodies and by the ISO/TC 176 committee structure for quality management supporting standards.
Keywords
quality culture, organisational culture, quality management, self‑assessment, maturity model, leadership, people engagement, continuous improvement, ISO 10010, BS ISO 10010
FAQ
Q: What is this standard?
A: ISO 10010:2022 is guidance for understanding, evaluating and improving organisational quality culture; BS ISO 10010:2022 is the British national adoption of that international standard.
Q: What does it cover?
A: It covers concepts and practical guidance for assessing and improving quality culture, example self‑assessment tools for maturity evaluation, and recommendations focused on leadership and people engagement to support sustained organisational success.
Q: Who typically uses it?
A: Quality professionals, senior management, HR and organisational‑development teams, internal auditors, consultants and anyone involved in planning or improving an organisation’s quality culture.
Q: Is it current or superseded?
A: As published, ISO 10010:2022 is an active international standard (published August 2022) and the BSI adoption BS ISO 10010:2022 is the current British adoption (published September 2022). Check national catalogues for any later revisions or national amendments.
Q: Is it part of a series?
A: It is a supporting guidance document within ISO’s quality‑management corpus and complements the ISO 9000/9001 family and other ISO 10000‑series guidance documents on quality and customer‑focused topics.
Q: What are the key keywords?
A: Quality culture, organisational culture, maturity assessment, self‑assessment, leadership, people engagement, continuous improvement, quality management.